A considered approach to counselling, with time to understand you and work towards meaningful change together.
Prefer to book over the phone? Call the practice.
Registered Counsellor & Clinical Supervisor
ACA Registered Counsellor — Level 4
In-person & online sessions
I take an evidence-informed and individualised approach to counselling, combining clinical expertise with human connection. We’ll take time to understand your experiences and work towards meaningful change.
I support children, adolescents, young adults and adults. Counselling is tailored to each person’s circumstances and therapeutic needs. Sessions are available in person or online, depending on what is suitable for you.
Unsure whether counselling is right for you? Contact the practice to discuss your needs.
More about EmilijaYour first appointment is a chance to talk about what has been happening and the support you’re looking for. Here’s what to expect.
Consider what you’d like support with. You’re welcome to jot down questions, but you don’t need to have everything figured out.
For an in-person session, allow a few extra minutes to arrive and settle in. For Zoom or telephone appointments, find a quiet, private space. If joining by Zoom, check your connection beforehand.
We’ll discuss your concerns, current circumstances and what you’d like to achieve, then begin setting goals for the work together.
More questions? Get in touch or explore the full FAQs.
All frequently asked questions →Contact the practice for help with counselling, supervision, appointment fees or finding a suitable time.
Book an appointmentCounselling and clinical supervision are available in person or online via Zoom. Choose from the formats shown for your service when booking. Contact the practice for location and access details, or to discuss a telephone appointment.
Use the booking calendar to view available times. If you can’t find a suitable appointment, contact the practice.
Booking times are shown in Canberra local time.
Get in touch with a brief outline of what your team or organisation needs.
ERG Reflective is not an emergency or crisis service. If someone is at immediate risk of harm, call 000.
Yes. Counselling and clinical supervision are available in person or online via Zoom. The booking page shows the available formats for each service. Contact the practice to discuss telephone appointments or which format would suit you or your child.
Appointment fees and session lengths are listed on our service pages and shown again when you book, before you confirm your appointment. For education, workshops and consulting, contact the practice to discuss your requirements and fees.
Use the private link in your confirmation email to change the time or available format, or to cancel your appointment. The online change window is shown when you book and in your confirmation. After that window closes, contact the practice.
I’m Emilija, a registered counsellor, clinical supervisor and educator. My work brings together counselling, clinical leadership, mental health and wellbeing, and higher education.
Get in touchTherapy shaped around your age, circumstances, concerns and therapeutic goals.
Established psychological theory and therapeutic frameworks, applied in a practical and relevant way.
Space to build self-awareness, understand patterns, develop skills and work towards your goals.
I support children, adolescents, young adults and adults, with sessions available in person or online. We’ll consider the format that suits the individual’s age, developmental stage and needs.
My professional experience includes clinical and leadership roles in mental health and wellbeing services, alongside organisational practice and higher education. I also teach within postgraduate counselling and health leadership programs.
Counselling can involve understanding your experiences, processing difficult events, exploring thoughts and behaviours and developing psychological skills. We review the approach as your needs and goals develop.
I aim to provide a professional, confidential and appropriately challenging environment, grounded in both clinical expertise and human connection.
There’s no need to have everything figured out before getting in touch.
Check the session length on the relevant service page. It is also shown when you book and in your appointment confirmation.
ERG Reflective provides counselling across different stages of life, including children, adolescents, young adults and adults.
For younger clients, online counselling needs to be appropriate for their age, developmental stage and ability to engage meaningfully with the format.
There is no single schedule that is appropriate for everyone. Frequency can be discussed according to your circumstances, therapeutic goals and clinical needs.
The first session focuses on understanding what has brought you to counselling, relevant history and circumstances, current concerns and what you would like to achieve through therapy.
This also provides an opportunity to determine whether the therapeutic approach and service are appropriate for your needs.
No. You don’t need to have everything figured out before seeking counselling.
The initial assessment process helps identify the areas that may benefit from therapeutic attention and establish appropriate goals for the work.
Yes. I am an ACA Registered Clinical Supervisor and provide individual supervision for counsellors and other helping professionals. Visit the Clinical supervision page for session details and fees.
Yes. Workshops and professional education can be tailored to the needs of your organisation, team or professional group.
Yes. ERG Reflective provides EAP counselling and other professional services through subcontracted and project-based arrangements with organisations and services.
Depending on your level of cover and insurer, counselling services may be eligible for a private health insurance rebate.
It is recommended that you check directly with your private health insurer regarding your individual level of cover and eligibility.
ERG Reflective is not an emergency or crisis service.
If you or someone else is at immediate risk of harm, contact 000 or attend your nearest emergency department.
How ERG Reflective handles your personal information when you contact the practice, book an appointment or receive a service.
Booking information includes your name, email address, phone number, chosen service, appointment date and time, and meeting format. The practice may also hold correspondence, attendance records, clinical notes, documents you provide, payment records and receipts.
Information is collected from you when you book, contact the practice or attend a session, and from records created by the practitioner while providing your care. If information is needed from another person or provider, the practice will discuss consent with you where required.
Please keep the booking form to contact and scheduling details. It is not intended for medical histories or clinical documents.
Your information is used to arrange and provide services, maintain care records, communicate with you, manage payments and receipts, and meet applicable record-keeping obligations. Authorised practice staff can access information according to their role.
Your contact details are used for confirmations, reminders and appointment updates. Appointment emails include booking details and may include a private management link or Zoom joining link. Keep these links private, particularly when using a shared inbox.
The website and portal use Google Firebase services for hosting, staff sign-in, database records and file storage. Staff access requires an authorised account, and permissions restrict access to client records and files.
An email delivery provider processes appointment messages and emailed receipts. Zoom is used to arrange and deliver video appointments. These providers process information needed to supply their services under their own terms and privacy policies. The portal does not enable automatic Zoom recording when it creates a meeting.
Service providers may process information outside Australia. The countries involved depend on the provider and the practice’s account settings. Contact the practice for information about the providers and overseas handling that apply to your records.
Contact the practice to request access to your personal information or to correct details that are inaccurate or out of date. We may need to verify your identity before providing information or making changes. If access or a correction cannot be provided, we will explain the reason and the options available to you.
You can ask the practice about deleting your information. Requests are reviewed against applicable health-record, financial and other legal retention requirements. Some records may need to be kept even after your appointments end or you request deletion.
Deleting a client profile from the portal removes linked client and appointment records, notes and uploaded files. Limited technical records of the deletion are retained. Portal deletion does not recall emails already sent or remove copies already downloaded or held separately by recipients or service providers. Those copies require separate handling.
Contact the practice using the details below and describe your question or concern. We will review the matter, contact you if more information is needed and explain the outcome. Please avoid including sensitive clinical details in an initial email.
If your concern is not resolved, you can contact the Office of the Australian Information Commissioner for information about making a privacy complaint.
For questions about your details, call or email .
Here’s what to know about booking, changing or cancelling your appointment.
Choose the service and appointment format that suit your needs. Available formats, session lengths and fees are shown on the service pages and when you book, before you confirm. Telehealth appointments booked online take place via Zoom. Contact the practice to discuss a telephone appointment.
Appointment times are shown in Canberra local time. Contact the practice for help with availability.
Check your name, email address and phone number before submitting. Your confirmation email contains your appointment details and a private management link. No patient account or password is needed.
For a phone booking without an email address, confirm the details directly with the practice.
The online change window is shown before you confirm your booking and in your confirmation email.
Use the private link in your confirmation email to change the time, select another available format or cancel your appointment within that window. After the window closes, contact the practice for assistance.
Appointment fees are listed on the service pages and shown during booking and in your confirmation. No payment is taken when booking online. Payment arrangements are confirmed with the practice. For education, workshops and consulting, contact the practice to discuss your requirements and fees.
For an in-person appointment, allow a few extra minutes to arrive and settle in. Contact the practice if you need location or access information. For telehealth, find a quiet, private space, check your connection and use the Zoom link in your appointment email at the scheduled time.
Call or email .